After-sales Service Policy

(一)12 month warranty 

(二)Free maintenance twice a year (middle and end of year)

Note: If the equipment is damaged due to improper operation, the customer shall bear the maintenance cost

 

Application method for after-sales service

 

(一)Call the after-sales service number: 86-595-86277888   

(二)Follow the official account of "INLIF Manipulator", click "Equipment Maintenance", fill in the equipment maintenance form and submit it.

 

24-hour quick response mechanism

● Customer service received maintenance needs;
● Fill in the after-sales service request form according to customer feedback.

 


● After-sales department to arrange maintenance personnel;

● After - sales engineers prepare maintenance tools according to the after - sales service requirement list and go to the maintenance site.

 


● Arrive at customer site for maintenance;
● After completing the maintenance, the after-sales engineer returns to the company to fill in the after-sales service completion form;

● Within 3-5 working days, the customer will call the customer for return visit.


Maintenance of Feedback

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